To ensure the security of information shared with our technical support team, we follow strict security and privacy policies. All communications are conducted through secure and encrypted channels to prevent data interception by third parties. In addition, all confidential data is stored on secure servers and is only accessed by authorized personnel trained in the protection of sensitive data. Additional security measures are implemented to prevent the loss, theft or alteration of information. In short, our priority is to protect our clients' information and maintain its confidentiality at all times.

Yes, we offer monitoring and preventive maintenance services. These services include constant monitoring of our clients' systems and networks, early identification of potential problems, and implementation of preventive measures to avoid future system outages. We also perform preventive maintenance tasks, such as software and hardware upgrades, system cleaning and optimization, and security testing. All this in order to ensure that our clients' systems are running optimally and without interruptions.