{"id":17087,"date":"2024-12-02T15:18:21","date_gmt":"2024-12-02T21:18:21","guid":{"rendered":"https:\/\/tecsoinco.com\/?page_id=17087"},"modified":"2024-12-02T15:35:11","modified_gmt":"2024-12-02T21:35:11","slug":"support-ticket-form","status":"publish","type":"page","link":"https:\/\/tecsoinco.com\/es\/support-ticket-form\/","title":{"rendered":"Support ticket form"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17087\" class=\"elementor elementor-17087\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-23d9191 elementor-section-content-middle elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"23d9191\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4c5c482\" data-id=\"4c5c482\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99055be elementor-widget__width-initial ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"99055be\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support ticket form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-80aae6a elementor-hidden-mobile\" data-id=\"80aae6a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fced23c animated-image ob-has-background-overlay elementor-widget elementor-widget-image\" data-id=\"fced23c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_photomorph_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/tecsoinco.com\/wp-content\/uploads\/2024\/11\/211.webp\" class=\"attachment-large size-large wp-image-14094\" alt=\"\" srcset=\"https:\/\/tecsoinco.com\/wp-content\/uploads\/2024\/11\/211.webp 500w, https:\/\/tecsoinco.com\/wp-content\/uploads\/2024\/11\/211-300x300.webp 300w, https:\/\/tecsoinco.com\/wp-content\/uploads\/2024\/11\/211-150x150.webp 150w, https:\/\/tecsoinco.com\/wp-content\/uploads\/2024\/11\/211-12x12.webp 12w, https:\/\/tecsoinco.com\/wp-content\/uploads\/2024\/11\/211-100x100.webp 100w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-bff4d6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bff4d6b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7962a31\" data-id=\"7962a31\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a14f535 ob-has-background-overlay elementor-widget elementor-widget-shortcode\" data-id=\"a14f535\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"frm_no_entries\">No se encontraron entradas<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-15789dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15789dd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cdb6b30\" data-id=\"cdb6b30\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5eb6cbf ob-has-background-overlay elementor-widget elementor-widget-shortcode\" data-id=\"5eb6cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_31_container\" data-token=\"9ac8160729f1d251ba0fecd6e6c8dc13\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form\" id=\"form_sendticketform\" data-token=\"9ac8160729f1d251ba0fecd6e6c8dc13\" action=\"\">\n<div class=\"frm_form_fields\">\n<fieldset>\n<legend class=\"frm_screen_reader\">Send ticket Form<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"31\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_31\" id=\"frm_hide_fields_31\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"sendticketform\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_31\" name=\"frm_submit_entry_31\" value=\"fe2aa3b952\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/17087\" \/><div id=\"frm_field_477_container\" class=\"frm_form_field frm_section_heading form-field\">\r\n<h3 class=\"frm_pos_top\">Enviar ticket<\/h3>\r\n<div id=\"frm_desc_field_qxn312\" class=\"frm_description frm_section_spacing\">Aqu\u00ed puede informar de errores y fallos presentes en sus servicios<\/div>\r\n\r\n<div id=\"frm_field_478_container\" class=\"frm_form_field form-field  frm_top_container frm12 frm_first\">\r\n    <label for=\"field_258z2\" id=\"field_258z2_label\" class=\"frm_primary_label\">Asunto\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_258z2\" name=\"item_meta[478]\" value=\"\"  data-sectionid=\"477\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_595_container\" class=\"frm_form_field form-field  frm_top_container frm_three_col\">\n\t<div  id=\"field_iniov_label\" class=\"frm_primary_label\">Servicios\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\n\t<\/div>\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_iniov_label\" role=\"radiogroup\">\t\t<div class=\"frm_radio\" id=\"frm_radio_595-477-0\">\t\t\t<label  for=\"field_iniov-0\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[595]\" id=\"field_iniov-0\" value=\"Update\"\n\t\t data-sectionid=\"477\" data-invmsg=\"Services is invalid\"   \/> Actualizar<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_595-477-1\">\t\t\t<label  for=\"field_iniov-1\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[595]\" id=\"field_iniov-1\" value=\"Technical support\"\n\t\t data-sectionid=\"477\" data-invmsg=\"Services is invalid\"   \/> Soporte T\u00e9cnico.<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_595-477-2\">\t\t\t<label  for=\"field_iniov-2\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[595]\" id=\"field_iniov-2\" value=\"Others\"\n\t\t data-sectionid=\"477\" data-invmsg=\"Services is invalid\"   \/> Otros<\/label><\/div>\n<\/div>\n\t\n\t\n<\/div>\n<div id=\"frm_field_480_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_w2w5m2\" id=\"field_w2w5m2_label\" class=\"frm_primary_label\">Mensaje\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <textarea data-auto-grow=\"1\"  name=\"item_meta[480]\" id=\"field_w2w5m2\" rows=\"3\"  data-sectionid=\"477\" data-invmsg=\"Paragraph is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_483_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_3cciv\" id=\"field_3cciv_label\" class=\"frm_primary_label\">Archivos adjuntos\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"hidden\"  data-sectionid=\"477\" data-invmsg=\"File Upload is invalid\" aria-invalid=\"false\"   name=\"item_meta[483][]\"  value=\"\" data-frmfile=\"483\" \/>\n\n<div class=\"frm_dropzone frm_multi_upload frm_clearfix\" id=\"file483_dropzone\" role=\"group\" >\n\t<div class=\"fallback\">\n\t\t<input type=\"file\" name=\"file483[]\" id=\"field_3cciv\"\n\t\t\t data-frmfile=\"483\" multiple=\"multiple\"  data-sectionid=\"477\" data-invmsg=\"File Upload is invalid\" aria-invalid=\"false\"  \t\t\t\/>\n\t\t\t\t<div class=\"frm_clearfix\"><\/div>\n\t<\/div>\n\t<div class=\"dz-message needsclick\">\n\t\t\t\t<svg  viewbox=\"0 0 18 18\" class=\"frmsvg frm-svg-icon\">\n\t<path viewbox=\"0 0 18 18\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.2 4v8a.8.8 0 001.5 0V4l2.1 2.2A.7.7 0 1013 5L9.5 1.7a.7.7 0 00-1.1 0L5.1 5.2a.8.8 0 001 1l2.1-2zm7.6 4.3c.4 0 .7.3.7.7v6.8c0 .4-.3.7-.8.7H2.3a.8.8 0 01-.8-.8V9A.8.8 0 013 9v6h12V9c0-.4.3-.8.8-.8z\"><\/path>\n<\/svg>\t\t<span class=\"frm_upload_text\"><button type=\"button\" aria-label=\"Attachments. Drop a file here or click to upload. Maximum file size: 516MB\">Suelta un archivo aqu\u00ed o haz click para subir uno<\/button><\/span>\n\t\t<span class=\"frm_compact_text\"><button type=\"button\" aria-label=\"Attachments. Choose File. Maximum file size: 516MB\">Choose File<\/button><\/span>\n\t\t<div class=\"frm_small_text\">\n\t\t\t<p>Maximum file size: 516MB<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t\r\n    \r\n    \r\n<\/div>\n<\/div>\n<input type=\"hidden\" name=\"item_meta[482]\" id=\"field_e9h1f2\" value=\"\" data-frmval=\"\"\/>\n<div id=\"frm_field_594_container\" class=\"frm_form_field form-field\">\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"  >Enviar<\/button>\r\n\r\n\r\n<\/div>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_621_container\">\n\t\t\t<label for=\"field_y9adr\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_y9adr\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[621]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"Mnfd29\/uRCHb4oxpHTu0tNmjS87kKf2WsszQc0ttDaYl\/XkJo6HoMfrnap+g89la\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support ticket form<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17087","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/pages\/17087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/comments?post=17087"}],"version-history":[{"count":10,"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/pages\/17087\/revisions"}],"predecessor-version":[{"id":17098,"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/pages\/17087\/revisions\/17098"}],"wp:attachment":[{"href":"https:\/\/tecsoinco.com\/es\/wp-json\/wp\/v2\/media?parent=17087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}